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Heartfelt thanks for the professional and courteous service

Dear Dr. Bahu and staff,
I want to take this time to express my most heartfelt thanks for the professional and courteous service that you and your office staff always provides. I recently had rotator cuff surgery on my left shoulder and I'm now beginning the recovery phase. Prior to, and after surgery, 

234 Holes Played

Dan had both of his knees replaced one year earlier. Here is a letter documenting his progress. 

He's kind,considerate,courteous towards others...

Dear Dr. Kassab,

He's kind, considerate, courteous towards others.  He sits and listens to his patients.  He cares about others problems.  He's very polite and sits and explains to his patient what his prcedures will be.  He's a very excellent surgeon and a well liked man.

Everything has gone better...

Dear Dr. Kassab,

Thank you for making my second knee replacement by you even a better experience than my first.  Everything has gone better.  Thank you for truly caring about your patient.

It is easy to love a person like you...

Dear Dr. Kassab,

It is easy to love a person like you for the love and care you put into your work to make people feel that they have a better life to look forward to.

You are an excellent surgeon and doctor...

Dear Dr. Kassab,

Thank you for replacing both of my knees.  You are an excellent surgeon and doctor.  Your staff is very professional and helpful.  Please tell Jerry it was a pleasure working with him also.  Jo Ann was wonderful, keeping things running smooth in your office and keeping dates and times straight.

Thank you for your top rate professionalism...

Dear Dr. Kassab,

Your evaluation of my knee for outside VA opinion, greatly helped my care at the VA hospital.  Thank you for your top rate professionalism.

I am thankful to be walking again and expect complete recovery...

Dear Dr. Matt Bahu,

Family reunions are always exciting, but this year was over the top.  Thank you, thank you, thank you for repairing my broken hip.  I am thankful to be walking again and expect complete recovery because life is full of adventures (grand kids).  Physical therapy started in my home Friday, July 19th with a therapist from homecare agency I work for. 

Thank you for using your knowledge, skill and ability on my behalf...

Dear Dr. Kassab,

Thank you for using your knowledge, skill and ability on my behalf.  Your kindness and generosity make you a very special doctor.

I will be forever grateful...

Dear Dr. Kassab,

Thank you for making my knees feel better and removing the pain.  I will be forever grateful.